# Potbelly > Potbelly — Sandwich Spot restaurants in Chicago, IL. ## Key facts - **URL**: https://frankiapp.com/business/potbelly-113940 - **Type**: Restaurants - **Cuisine**: Sandwich Spot - **Location**: Chicago, IL - **Address**: 222 W Merchandise Mart Plaza Suite 205,, Chicago, IL 60654, US - **Phone**: 1312-836-1007 - **Website**: https://potbelly.com/locations/illinois/merchandise-mart - **Price range**: $$$$ - **Coordinates**: 41.88841, -87.63545 - **Claimed**: unclaimed - **Vibes**: Casual ## About Potbelly is a beloved sandwich spot located at the Merchandise Mart in Chicago, IL. Known for its retro-style counter-serve setup, the restaurant specializes in made-to-order toasted sandwiches, fresh salads, and baked goods. The casual atmosphere suits a quick solo lunch or a relaxed group hangout. Guests consistently name it a favorite sandwich destination, with many calling it the best spot of its kind. With hours that extend into the evening on weekdays, it serves as a reliable option for late eaters and commuters passing through the Mart. ## Hours - Monday: 7am - 7pm - Tuesday: 7am - 7pm - Wednesday: 7am - 7pm - Thursday: 7am - 7pm - Friday: 7am - 7pm - Saturday: 10am - 4pm ## Highlights - **Toasted to order** — Every sandwich is made to order and toasted fresh for a warm, satisfying bite. - **Retro counter-serve style** — The classic, laid-back setup makes ordering quick and the whole experience relaxed. - **Beyond sandwiches** — Fresh salads and baked goods round out the menu for a complete, casual meal. - **Merchandise Mart location** — Nestled inside one of Chicago's most iconic buildings, it is easy to find. ## Amenities - Credit Card - Free Wi-Fi - Delivery - Take Out - Kid Friendly ## FAQ ### Where is Potbelly located in Chicago? Potbelly is located at 222 W Merchandise Mart Plaza, Suite 205, Chicago, IL 60654, inside one of the largest office buildings in the US. ### What are Potbelly's hours at Merchandise Mart? Potbelly is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday from 10:00 AM to 4:00 PM. The location is closed on Sundays. ### What kind of food does Potbelly serve? Potbelly is a retro-style counter-serve sandwich spot specializing in made-to-order toasted sandwiches, fresh salads, and baked goods. It is a popular choice for a quick, satisfying meal during the workday or on a weekend outing. ### What is Franki? Franki is a restaurant discovery app that helps you find great places to eat through real video reviews from actual diners. You can browse reviews, photos, and videos of Potbelly on Franki, and earn cash back when you dine there. Download Franki on the App Store or Google Play to start exploring. ### What do customers say about Potbelly at Merchandise Mart? Diners consistently praise Potbelly as their favorite sandwich spot, with many calling it a must-visit. The extended weekday evening hours are also a hit with commuters and late eaters in the Merchandise Mart area. ### Is Potbelly a good spot for groups or solo visits? Potbelly works well for both solo outings and group hangouts, thanks to its casual atmosphere and quick counter-serve format. It is also a family-friendly option for visitors to the Merchandise Mart. ### How can I contact or learn more about Potbelly at Merchandise Mart? You can reach this Potbelly location by phone at 1-312-836-1007. To browse the menu and explore location details before your visit, head to potbelly.com. ### Does Potbelly offer delivery or takeout? Yes, Potbelly at Merchandise Mart offers both takeout and delivery, so you can enjoy their toasted sandwiches and salads wherever you are. ### What is the price range at Potbelly? Potbelly at Merchandise Mart is on the higher end of the sandwich spot spectrum, with meals typically running $50 or more per person depending on your order and any add-ons. ## Reviews ### sameatz — 5.0/5 · Jan 25, 2025 Do you like Subs? You’ll love Potbelly’s. ❤️ ### sameatz — 5.0/5 · Aug 1, 2025 I love this place! ### sameatz — 5.0/5 · Mar 12, 2025 I love this Sandwich spot so much! Highly recommend. 👏 ### eswtang — 4.1/5 · Aug 15, 2024 One of the largest office buildings in the US, Merchandise Mart has many food options for lunch. Unfortunately most are closed by early evening. Thankfully Potbellies serves those late eaters and commuters #sandwich #soups ### sameatz — 5.0/5 · Mar 3, 2025 This is my favorite sandwich spot ever. I wish they had one on the west coast! ### sameatz — 5.0/5 · Jan 3, 2026 Potbelly’s is the best sandwich spot! ### sameatz — 5.0/5 · Aug 10, 2025 This is my favorite sandwich shop, a must visit if you see one!