Help Center

Franki Social Club

Getting Started

What is the Franki Social Club?

The Franki Social Club is a rewards program where users explore & share local businesses, earn cash back, and unlock exclusive perks as they level up.

How do I join?

To join the Franki Social Club, create an account, link a debit/credit card, and start making purchases, posting videos, and completing Gigs & Adventures.

Earning Rewards

How do I earn Cash back?

Activate offers, make purchases with a connected card, and get cash back in your Franki wallet within 5-10 business days. Missing cash back? Tap the "Contact Support" button on an activated offer.

How do I earn Posting Rewards?

Franki Social Club members who are at Insider status or higher (Levels 9-20) earn rewards for posting videos (one per business every 30 days). Want to fast-track and start earning for your content? Apply to get promoted to Insider status here.

How do I earn a Rec Bonus?

Earn when someone activates a cash-back offer from your video and makes a purchase.

How do I earn a Level-Up Bonus?

Extra perks unlocked at higher levels.

Levels & Benefits

How do I level up?

Complete level-specific tasks such as visiting businesses and making connected card purchases, providing recommendations, and posting videos.

What are the perks?

Higher-level members unlock increased rewards, exclusive competitions, special events, and merch.

Gigs & Adventures

What are Gigs?

Gigs are video prompts you can complete for additional rewards. Some are business-specific (Business Gigs), while others can be completed anywhere (Anywhere Gigs).

What are Adventures?

Adventures are multi-step challenges that reward you for exploring new places & sharing experiences. Complete each step of an Adventure within the given time period to earn additional rewards.

Referrals

How do I refer friends?

Share your unique referral link or have friends input your username in the Franki wallet under “Who brought you to Franki?” within 7 days of signing up. Earn $2 when they sign up & connect a card, plus $10 when they make their first purchase.

Referees will earn $2 when they sign up and $10 for *making their first purchase.

*First purchase bonus is only available in eligible territories: California, Texas, and Illinois.

Lists

How do I save places I love?

You can save businesses to your Saved List or create custom lists from your saved favorites to track your old reliables and must-visit spots.

Can I add a missing business?

Yes! Use the in-app “Add a Business” feature located in your profile or email add@frankiapp.com.